Frequently Asked Questions
Everything you need to know about Al Huda Jewellery's exquisite pieces and services.
What materials are used in Al Huda Jewellery pieces?
We use high-quality materials including 18k and 22k gold plating, sterling silver, and ethically sourced gemstones to ensure lasting brilliance and durability.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 14-day return policy for most items in their original, unworn condition. Please note that earrings are non-returnable for hygiene reasons.
Does my jewellery come with a warranty?
Yes, all Al Huda Jewellery items come with a 6-month limited warranty covering manufacturing defects. This does not cover accidental damage or normal wear and tear.
How should I care for my jewellery?
To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in the provided Al Huda pouch or a dry, cool place when not in use.
Do you offer gift wrapping?
Every order arrives in our signature luxury packaging. You can also add a personalized gift message at checkout for no additional charge.